While this guide is not meant to be a full manual of the Avaya PBX and phone system, I am hoping it can be used to by people with limited telephony experience, but may have to carry out some basic operations...
Outlook Intergrator
The Outlook Intergrator for Avaya IP softphones is a very useful piece of software. It integrates with Outlook so users can automatically call people in their contact list, without having to dial the number.
Another nice feature is that when a dialable number appears in your Internet brower, you can just click on the number to make a call.
4:51 am
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