Avaya Telephone Management http://www.avaya101.com Basic guide to managing Avaya telephony equipment Sun, 12 Mar 2006 02:53:20 +0000 http://wordpress.org/?v=2.0.1 en About http://www.avaya101.com/about/ http://www.avaya101.com/about/#comments Mon, 13 Feb 2006 12:17:26 +0000 Tom Latest News http://www.avaya101.com/about-2/ While this guide is not meant to be a full manual of the Avaya PBX and phone system, I am hoping it can be used to by people with limited telephony experience, but may have to carry out some basic operations in their company. I am not a telecommunications engineer, but I found trying to find documentation on carrying out the most basic commands almost impossible to come by.

 

There are basically two methods for administrating a PBX, directly from a terminal connected to the PBX or from a PC using Avaya Site Administration software. The Avaya Site Administration software makes it much easier to manage a PBX as it uses a fairly easy to use graphic interface.

 

If you use the software administration tool, you do not have to learn the commands that you would use from a terminal. However, it can help a great deal knowing at least a few of the basic commands in case you do not have access to the Site Administration tool.
 
This guide covers both digital and IP phones.
 
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